Problem reports can be submitted via the contact us form, where you will receive a reply from an MSN customer service representative. Please include as much of the following information as possible.

Topic Subject:  Cite the feature name for easy identification

Summary:  Describe the problem briefly

Browser/operating system:  This is required if the problem happens in more than one group.

Reproduction Steps:  The sequence of steps to be followed to make the problem happen again, e.g.

1. Go to ...
2. Choose xxx on the xxx
3. etc

Expected Results:  When I did this the system should have ...

Frequency:  Happens every time/only the first time/ ...

What time did the problem last happen (in GMT or Pacific Time zone):

Attach emails from user(s) and/or links to community feedback post(s) talking about the problem